Why Is a Lead Stuck in Needs Review?
Last updated August 14, 2026
A lead marked Needs Review has a verification check that hasn't cleared yet. There are two kinds of situations this covers:
- Temporary. Sometimes a website or contact check simply needs another attempt -- a site was briefly unreachable, for example. These are retried automatically over time.
- Permanent. If a genuine gap turns up -- like no working email on file -- retrying won't change the outcome, and the lead will eventually be set aside rather than sitting indefinitely.
Either way, you don't need to do anything -- the system keeps working through these in the background, and a lead never sits unresolved forever.
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